Conundrum

An order on a busy day which bamboozled us.  If a customer wants their coffee black then we top it right up and don’t leave enough room for milk. But this person apparently didn’t want milk but didn’t want it black either. Hmm.
We had to wait until Meg had finished taking a few more orders before we could get to the bottom of it.
Turns out he’d already had one Americano and wanted a second but still had enough milk to satisfy his needs. Simple when you know the whole story.