“Where is the woodland walk?” she asked as the four of them got up from their table to leave (two toasted teacakes, unbuttered, to share, plus hot drinks).
I suggested they set off to the English Heritage Visitor Centre the way they’d come and the various walks would be sign-posted.
“Are there any more walks?” she said, “I have to up my number of steps. My friend here has done a thousand more than me.”
I suggested she take a tour of our garden, past the former tennis court, following the walled garden.
Surely a thousand steps, there? No idea; never counted.
A job for a quiet day perhaps.
Friday, 29 December 2017
Sunday, 24 December 2017
Pie Eyed
Over the past week in the run up to Christmas we haven't been particularly busy but it has been rather lovely.
We have seen some of our regular customers. Alec and Val were celebrating their wedding anniversary yesterday. Maureen and Geoff came to pick up a Lemon and Blueberry cake (for Maureen. Geoff is saving himself for that whisky-laced fruit cake.)
We held a seventieth birthday tea for four people and we added in four of our homemade mince pies. As they prepared to leave we noticed there were two mince pies left on their cake stand. Did they want to take them home? They breathed out heavily, held their stomachs and said they wouldn't, thank you, they were going out for dinner and were already full....
We said our goodbyes and left them to it.
When the door closed behind them we went to clear their table.
No mince pies.
A mystery indeed.
Could it be that the pies migrated to the people on the next table? That's our best guess.
We have seen some of our regular customers. Alec and Val were celebrating their wedding anniversary yesterday. Maureen and Geoff came to pick up a Lemon and Blueberry cake (for Maureen. Geoff is saving himself for that whisky-laced fruit cake.)
We held a seventieth birthday tea for four people and we added in four of our homemade mince pies. As they prepared to leave we noticed there were two mince pies left on their cake stand. Did they want to take them home? They breathed out heavily, held their stomachs and said they wouldn't, thank you, they were going out for dinner and were already full....
We said our goodbyes and left them to it.
When the door closed behind them we went to clear their table.
No mince pies.
A mystery indeed.
Could it be that the pies migrated to the people on the next table? That's our best guess.
Sunday, 10 December 2017
the big chill
When we decided to trial winter opening I remember laughing and saying something about snow.
We haven't really had snow in these 'ere parts for 8 years.
Not proper snow.
Not like this:
It was forecast so I decided that I would open up for a couple of hours and see what happened.
I live closest and don't have to venture onto a main road. In fact, I can walk. Which is what I did.
I hadn't been there many minutes (hadn't actually taken off my coat) when into the door came a couple from the village.
They'd walked up to the Court, found it closed and thought they'd chance their arm at the tearooms.
They could probably see my footsteps.
The only ones in the snow.
We sat with tea and chatted for an hour. Topics of conversation - kids, the rise of China, university applications, Brexit.
It was something rather special, and will probably never happen again.
The snow can do that.
They went on their way.
I locked the door at 1pm and walked home.
We haven't really had snow in these 'ere parts for 8 years.
Not proper snow.
Not like this:
It was forecast so I decided that I would open up for a couple of hours and see what happened.
I live closest and don't have to venture onto a main road. In fact, I can walk. Which is what I did.
I hadn't been there many minutes (hadn't actually taken off my coat) when into the door came a couple from the village.
They'd walked up to the Court, found it closed and thought they'd chance their arm at the tearooms.
They could probably see my footsteps.
The only ones in the snow.
We sat with tea and chatted for an hour. Topics of conversation - kids, the rise of China, university applications, Brexit.
It was something rather special, and will probably never happen again.
The snow can do that.
They went on their way.
I locked the door at 1pm and walked home.
Tuesday, 28 November 2017
It's beginning to look a lot like the end of November
Every year Geoff and Maureen, two of our friend-customers (i.e. started out as customers, now our pals) order a whole fruit cake from us and spend a couple of months "feeding" it with alcohol. Then Geoff eats it. Maureen, who does the "feeding" isn't a big fan of fruit cake but she lovingly pours whisky into cocktail-stick-holes. Geoff insists on whisky even though Maureen thinks brandy would be preferable. She's a little nervous this year because after using up a bottle of whisky on the cake last year Geoff announced that he couldn't taste it.
Up until now that has been our only link with Christmas.
Now though we're in new territory - the land of Christmas gifts.
Last week on one day we sold twice as many gifts as tea/coffee/cake/lunch combined.
And we are venturing into the realm of gift vouchers:
Up until now that has been our only link with Christmas.
Now though we're in new territory - the land of Christmas gifts.
Last week on one day we sold twice as many gifts as tea/coffee/cake/lunch combined.
And we are venturing into the realm of gift vouchers:
Ho Ho Ho
Monday, 20 November 2017
Wolfed
Occasionally two large wolfhounds are walked up the drive to the tea rooms by a couple who live in the village.
Last week one of them, Bran, was brought on his own. His back is about level with the tables. His head is bigger than mine. He was a little muddy from the track and Jean, his owner, insisted they stay in the cold conservatory while she had her tea and cake.
I brought her drink and slice of Victoria sponge and we chatted about her five dogs. YES, FIVE. All Irish wolfhounds. All massive. As we talked Bran sidled up to the table, put his head on one side and took a great big bite out of the cake.
She chastised him, made him lie down and said he was always embarrassing her. She also insisted I didn't replace the cake, that she would cut off where he'd chomped down and would eat the rest.
Her other dogs are much better behaved but he's the youngest and gets away with all sorts of mischief, she says and went on to explain where they live and how long they've bred and trained dogs.
Bran stood up suddenly, made a swift move to the table and swiped the rest of the cake. In one mouthful.
He did not look at all guilty.
I brought a second piece of cake, put it on the other side of the table and left them to it.
Last week one of them, Bran, was brought on his own. His back is about level with the tables. His head is bigger than mine. He was a little muddy from the track and Jean, his owner, insisted they stay in the cold conservatory while she had her tea and cake.
I brought her drink and slice of Victoria sponge and we chatted about her five dogs. YES, FIVE. All Irish wolfhounds. All massive. As we talked Bran sidled up to the table, put his head on one side and took a great big bite out of the cake.
She chastised him, made him lie down and said he was always embarrassing her. She also insisted I didn't replace the cake, that she would cut off where he'd chomped down and would eat the rest.
Her other dogs are much better behaved but he's the youngest and gets away with all sorts of mischief, she says and went on to explain where they live and how long they've bred and trained dogs.
Bran stood up suddenly, made a swift move to the table and swiped the rest of the cake. In one mouthful.
He did not look at all guilty.
I brought a second piece of cake, put it on the other side of the table and left them to it.
Tuesday, 14 November 2017
Busman's holiday
One of the joys of my job is that a piece of cake in another establishment can be deemed to be work.
Yesterday I found myself in Knaresborough, which is a four hour train journey away.
I had been lured by a friend with the promise of a lovely tearoom which is open all year round. She thought it would be useful to see it and I could pick their brains....
It's called Marigold, family run, right on the river near the gorgeous railway bridge, warm and friendly and right up my street.
I talked at length to owner Jo about the good things and the trickier things which go hand in hand with serving tea for a living. It was marvellous therapy. And with a cream-filled scone and a hot chocolate alongside the counselling session I came away very happy.
Yesterday I found myself in Knaresborough, which is a four hour train journey away.
I had been lured by a friend with the promise of a lovely tearoom which is open all year round. She thought it would be useful to see it and I could pick their brains....
It's called Marigold, family run, right on the river near the gorgeous railway bridge, warm and friendly and right up my street.
I talked at length to owner Jo about the good things and the trickier things which go hand in hand with serving tea for a living. It was marvellous therapy. And with a cream-filled scone and a hot chocolate alongside the counselling session I came away very happy.
Friday, 3 November 2017
Will you share our joys?
We like the winter season so far.
We're just dealing with one room, the heating is on, the customers aren't in a hurry to leave so we spend the day making coffee and lunches, chatting and fiddling with the gift display.
There was one downside yesterday.
Three people came for lunch and sat near the window. I was pricing up Sophie Allport mugs and Heyland and Whittle soaps when I overheard one of them mention Ovaltine and the ovaltineys song.
My mum used to sing it around the house. It's originally from the 1930s but was used on an advert in the 70s.
I know all the words.
It is now firmly stuck in my head.
We're just dealing with one room, the heating is on, the customers aren't in a hurry to leave so we spend the day making coffee and lunches, chatting and fiddling with the gift display.
There was one downside yesterday.
Three people came for lunch and sat near the window. I was pricing up Sophie Allport mugs and Heyland and Whittle soaps when I overheard one of them mention Ovaltine and the ovaltineys song.
My mum used to sing it around the house. It's originally from the 1930s but was used on an advert in the 70s.
I know all the words.
It is now firmly stuck in my head.
Wednesday, 1 November 2017
New shoes
A new era has begun in my world.
Having ended the main season on Sunday we reopened today for our new winter hours:
Wed-Fri 9am-3pm and weekends from 11am-4pm.
Bev slept fitfully, worried that we might not have enough staff.
Annie woke up worried we may not see any customers at all.
We landed somewhere in the middle with a fine mix of regulars and new visitors.
Perfect for a first day.
Everyone who came sat in the main tearoom - the conservatory is already proving too cold.
This morning I went to the garage to pick up my car.
It had to have new handbrake shoes.
Who knew that was even a thing?
Having ended the main season on Sunday we reopened today for our new winter hours:
Wed-Fri 9am-3pm and weekends from 11am-4pm.
Bev slept fitfully, worried that we might not have enough staff.
Annie woke up worried we may not see any customers at all.
We landed somewhere in the middle with a fine mix of regulars and new visitors.
Perfect for a first day.
Everyone who came sat in the main tearoom - the conservatory is already proving too cold.
This morning I went to the garage to pick up my car.
It had to have new handbrake shoes.
Who knew that was even a thing?
Sunday, 22 October 2017
Winter longing
Another good Sunday following what was a mediocre Saturday.
Today saw 98% of people sitting inside as it was pretty chilly but it didn't rain and we had enough tables as families came and left and more families arrived.
Two soups today - spiced pumpkin and butternut squash & carrot. Very autumnal.
We now have daily conversations with people expressing their happiness that we're staying open for the winter months.
Let's hope the weather is kind to us and they hanker after a bit of cake.
Today saw 98% of people sitting inside as it was pretty chilly but it didn't rain and we had enough tables as families came and left and more families arrived.
Two soups today - spiced pumpkin and butternut squash & carrot. Very autumnal.
We now have daily conversations with people expressing their happiness that we're staying open for the winter months.
Let's hope the weather is kind to us and they hanker after a bit of cake.
Thursday, 19 October 2017
Rat (a-touille) in the kitchen.
Today was going to be one of those days when very few customers would brave the rain, so we decided to cook a trial batch of ratatouille. This will be added to the menu of jacket potato fillings for the autumn/winter. It's hot, vegetarian, gluten-and-dairy-free and full of colourful vegetables. Thus ticks quite a few boxes.
We all played a part. Bev sliced the aubergines and onions, Nancie worked on the peppers and courgettes, Annie chopped the garlic cloves.
Then a strange thing happened.
In the midst of the cutting and chopping and softening and adding and seasoning came the coffee drinkers. More than we would ever imagine ventured out on a very rainy day to take refuge with hot drinks, lunches and teas.
And the ratatouille is a winner.
Therefore, all in all, a pretty good day thank you.
We all played a part. Bev sliced the aubergines and onions, Nancie worked on the peppers and courgettes, Annie chopped the garlic cloves.
Then a strange thing happened.
In the midst of the cutting and chopping and softening and adding and seasoning came the coffee drinkers. More than we would ever imagine ventured out on a very rainy day to take refuge with hot drinks, lunches and teas.
And the ratatouille is a winner.
Therefore, all in all, a pretty good day thank you.
Tuesday, 17 October 2017
Jim.
It is impossible not to become attached to some people.
They start off as customers, ordering a couple of coffees and passing the time of day.
Then one day they tell you what their favourite cake is, or say what they had last time or say something about having something different, or sitting somewhere different and you realise that, actually, they come quite often. They are, in a word, regulars.
Next time when they arrive they might greet me by name.
They always boost my spirits, always make me feel I'm doing something right, always reassure me that there are some truly lovely people in the world who ask for very little and give a great deal.
Over the last eight years (yes that's how long it's been) I have had the great joy of sharing a little bit of life with quite a few "regulars".
If I am allowed a favourite then it would have to be Jim.
Jim "americano with hot milk and a slice of lemon drizzle" Grant who celebrated his 90th birthday a couple of years ago at the tearooms with a family tea.
Jim, father of three, always accompanied by one or more of his kids, two of whom retired last year. Jim who, when we closed last season for the winter, brought us a box of chocolates to say thank you and then emailed me in late November saying he was looking out of his window on a grey day dreaming of Spring and his next visit.
Jim, who died on Boxing Day, aged 92.
A few years ago he walked around the garden with one of his daughters. When they reached the raised area above the former tennis court he stopped and looked back at the tearoom building.
"You can sprinkle me here, if you like," he told her, "I'd be happy here."
Today Martin, Lesley, Cathy and Bob brought Jim's ashes and sprinkled him liberally, laughing as the wind made him difficult to control, scattered him at the base of trees and among the fallen leaves, on their shoes and trousers. They then sat in the garden, drinking americanos with hot milk and eating lemon drizzle. They split the fifth piece (Jim's piece) between the four of them.
They didn't stop smiling.
Jim.
We miss you. So very much.
They start off as customers, ordering a couple of coffees and passing the time of day.
Then one day they tell you what their favourite cake is, or say what they had last time or say something about having something different, or sitting somewhere different and you realise that, actually, they come quite often. They are, in a word, regulars.
Next time when they arrive they might greet me by name.
They always boost my spirits, always make me feel I'm doing something right, always reassure me that there are some truly lovely people in the world who ask for very little and give a great deal.
Over the last eight years (yes that's how long it's been) I have had the great joy of sharing a little bit of life with quite a few "regulars".
If I am allowed a favourite then it would have to be Jim.
Jim "americano with hot milk and a slice of lemon drizzle" Grant who celebrated his 90th birthday a couple of years ago at the tearooms with a family tea.
Jim, father of three, always accompanied by one or more of his kids, two of whom retired last year. Jim who, when we closed last season for the winter, brought us a box of chocolates to say thank you and then emailed me in late November saying he was looking out of his window on a grey day dreaming of Spring and his next visit.
Jim, who died on Boxing Day, aged 92.
A few years ago he walked around the garden with one of his daughters. When they reached the raised area above the former tennis court he stopped and looked back at the tearoom building.
"You can sprinkle me here, if you like," he told her, "I'd be happy here."
Today Martin, Lesley, Cathy and Bob brought Jim's ashes and sprinkled him liberally, laughing as the wind made him difficult to control, scattered him at the base of trees and among the fallen leaves, on their shoes and trousers. They then sat in the garden, drinking americanos with hot milk and eating lemon drizzle. They split the fifth piece (Jim's piece) between the four of them.
They didn't stop smiling.
Jim.
We miss you. So very much.
Monday, 16 October 2017
Sunday, 15 October 2017
Life doesn't get much better...
Back to almost summer-busy this weekend.
The leaves are on the ground in the garden and there are lots of chestnuts being collected around the lanes.
We have a new cake from Naomi - apple and cinnamon - which is hard to resist.
On Saturday we held a celebration tea for a 25th Wedding Anniversary. The couple lives in Wales and has family in London and Coventry so chose us because of location. They came to test us out a couple of weeks ago. Apparently we passed.
Today we hosted teas for the Droitwich Lions - 24 of them. No roaring but plenty of scones.
High point of the weekend - Taking a booking for 23rd December. It felt odd but exciting.
Low point? Being told that a child had been sick on the floor of the loos.
And having to clean it up.
The leaves are on the ground in the garden and there are lots of chestnuts being collected around the lanes.
We have a new cake from Naomi - apple and cinnamon - which is hard to resist.
On Saturday we held a celebration tea for a 25th Wedding Anniversary. The couple lives in Wales and has family in London and Coventry so chose us because of location. They came to test us out a couple of weeks ago. Apparently we passed.
Today we hosted teas for the Droitwich Lions - 24 of them. No roaring but plenty of scones.
High point of the weekend - Taking a booking for 23rd December. It felt odd but exciting.
Low point? Being told that a child had been sick on the floor of the loos.
And having to clean it up.
Tuesday, 10 October 2017
Sweet as
I know, I know, I've just recently posted about a dog but what can you do? This one has to be our poster-girl/dog.
Honey is thirteen.
She was brought last week by a lady who told us that whenever their car turns into the Court car park Honey starts getting excited, leaps (remember, she's 13) down from the back of the car and pulls her guardian through the gardens. If whoever has brought her tries to go straight ahead into the Court building she stops and will go no further.
She has to turn right and come to the tearooms first.
I asked why? We don't feed her, it's not a carpeted floor, why would she like it?
They think she likes the atmosphere.
Apparently when we're closed she still has to walk round to us to make sure.
When she sees the closed gate Honey is happy to walk away.
Bravo.
Honey is thirteen.
She was brought last week by a lady who told us that whenever their car turns into the Court car park Honey starts getting excited, leaps (remember, she's 13) down from the back of the car and pulls her guardian through the gardens. If whoever has brought her tries to go straight ahead into the Court building she stops and will go no further.
She has to turn right and come to the tearooms first.
I asked why? We don't feed her, it's not a carpeted floor, why would she like it?
They think she likes the atmosphere.
Apparently when we're closed she still has to walk round to us to make sure.
When she sees the closed gate Honey is happy to walk away.
Bravo.
Monday, 9 October 2017
Erinsborough, Warwickshire.
On Saturday we stayed on past closing to feed the National Flute Orchestra ahead of their concert in the church.
And so we were on hand when a couple arrived for a quick cuppa after hours. They were en route from their home in Warwickshire on a mercy mission.
Their neighbour had left for a holiday in Craven Arms with a cycle strapped onto the back of the car to spend a few days cycling in the Shropshire countryside.
Only when she arrived did she realise she didn't have the key to unlock the bike from the car.
The flautists were lovely and ate every last crumb.
They can come again.
And so we were on hand when a couple arrived for a quick cuppa after hours. They were en route from their home in Warwickshire on a mercy mission.
Their neighbour had left for a holiday in Craven Arms with a cycle strapped onto the back of the car to spend a few days cycling in the Shropshire countryside.
Only when she arrived did she realise she didn't have the key to unlock the bike from the car.
The flautists were lovely and ate every last crumb.
They can come again.
Thursday, 5 October 2017
Safely gathered in
This evening I have collected two large pumpkins and an odd-shaped butternut squash which formed the centrepiece of the church harvest festival decorations. The squash was grown on the church warden's allotment. She seemed a bit dismayed that it was a funny shape and says she can't grow them any other way.
Guess what soup will be on the menu over the weekend?
Guess what soup will be on the menu over the weekend?
Sunday, 1 October 2017
Catwalk Pup
Meet Meg.
Meg is modelling the latest dog fashion for wet walks.
A plastic bag toga.
It rained yesterday and Meg's owner had left her coat in the car so had to improvise.
Meg is modelling the latest dog fashion for wet walks.
A plastic bag toga.
It rained yesterday and Meg's owner had left her coat in the car so had to improvise.
Thursday, 28 September 2017
Open minded
Ordinarily at this time of year I'd be counting down the weeks until we close, worrying about leftover ice cream and thinking about how I'm going to fill the winter months.
Not this year.
We're staying open.
As a trial.
From Wednesday to Friday we'll be opening from 9am-3pm and then 11am-4pm every weekend.
Regular customers seem delighted.
I am rather daunted.
Let's hope it's not too much of a trial.
Not this year.
We're staying open.
As a trial.
From Wednesday to Friday we'll be opening from 9am-3pm and then 11am-4pm every weekend.
Regular customers seem delighted.
I am rather daunted.
Let's hope it's not too much of a trial.
Wednesday, 27 September 2017
Those days are over
This afternoon a man asked me whether I come from New Zealand or Australia?
I told him I was born in Dudley, which elicited the usual response - the repetition of "Dudley" with an accent. Not always the right accent but hey ho.
I asked him where he was from?
He and his wife moved from Watford to Birmingham many years ago.
After his wife had gone to sit down to await their order he told me that in their first week in the Midlands she was taken for a prostitute and he was approached by ladies of the night on his way back from the fish and chip shop.
They moved to a different area of Brum soon after.
I told him I was born in Dudley, which elicited the usual response - the repetition of "Dudley" with an accent. Not always the right accent but hey ho.
I asked him where he was from?
He and his wife moved from Watford to Birmingham many years ago.
After his wife had gone to sit down to await their order he told me that in their first week in the Midlands she was taken for a prostitute and he was approached by ladies of the night on his way back from the fish and chip shop.
They moved to a different area of Brum soon after.
Monday, 25 September 2017
What the doctor ordered
Bobby is a photographer who uses the Court and gardens for pre-wedding shoots. The brides and grooms have several costumes and use the tearooms loos to change. There's lots of bling and glamour and bright colour.
Last week the groom changed his clothes and then ordered two double espressos.
Both were for him.
Bobby laughed and told me this groom is a doctor.
"Is that how you get through the day?" I asked.
"It's the way I get through today," he replied, "being photographed all day and then a party to go to for the whole night, I'll need it."
Last week the groom changed his clothes and then ordered two double espressos.
Both were for him.
Bobby laughed and told me this groom is a doctor.
"Is that how you get through the day?" I asked.
"It's the way I get through today," he replied, "being photographed all day and then a party to go to for the whole night, I'll need it."
Monday, 18 September 2017
Sombre
Changing gear from a busy summer into a quieter autumn is quite tricky. I am still expecting hundreds of people to turn up so I haven't yet changed my milk, cream and eggs order. Of course this means we have way too much.
I can't get the bread order right either.
Some things are easier to forecast. Ice cream sales are down, hot chocolate sales are up. Pretty obvious really.
My mind is also focused on other things which doesn't help: a memorial service later this week for a friend who died way too young; the departure of my older son to university yesterday; the twentieth anniversary tomorrow of the Southall rail crash. I shall be meeting up later this week with two friends who were with me on that train. We shall drink a toast or two, remember the day and think about how it changed us.
Getting milk and bread orders wrong isn't the end of the world.
Monday, 4 September 2017
Worn out
That was the last full week of the summer holidays.
It was dry, for the most part, which meant we were busy. On Thursday many of the younger members of staff had been invited to go paintballing to celebrate Charlotte's 19th birthday.
I only had a few people left. Turns out that despite persuading one of my sons to stay and work, we weren't really enough. Especially as it was the day of the unexpected coach and unexpected sunshine.
Then came Friday and a local artist held a private viewing of her work at the tearooms: canapés for 34 then a buffet supper. We made a couple of massive pavlovas, as requested. She sold ten of her paintings and when we sold an eleventh yesterday she had to come in to hang more.
Then Saturday evening (we rarely hold events in the evenings - two in a row is absolutely unheard of) we provided pre-concert suppers for 46. This time we made a dozen meringue nests.
Over the two days we used a lot of egg whites (24).
Thank goodness there happens to be someone in my family who rather likes those little Portuguese custard tarts - which is where the yolks came in handy.
I was so happy that it rained yesterday.
This tea-making lark can be rather tiring.
The worst thing about yesterday was that 17 year old Tony (who's worked at the tearooms for almost two years) asked me if I realised that my jeans were ripped. Not across the thigh, or the knee, or anywhere cool.
Down the edge of the pocket on my backside.
They were my favourite jeans. I loved them. And yet they chose to expose me to ridicule. Or just expose me.
I wore a pinny back to front for the rest of the day.
It was dry, for the most part, which meant we were busy. On Thursday many of the younger members of staff had been invited to go paintballing to celebrate Charlotte's 19th birthday.
I only had a few people left. Turns out that despite persuading one of my sons to stay and work, we weren't really enough. Especially as it was the day of the unexpected coach and unexpected sunshine.
Then came Friday and a local artist held a private viewing of her work at the tearooms: canapés for 34 then a buffet supper. We made a couple of massive pavlovas, as requested. She sold ten of her paintings and when we sold an eleventh yesterday she had to come in to hang more.
Then Saturday evening (we rarely hold events in the evenings - two in a row is absolutely unheard of) we provided pre-concert suppers for 46. This time we made a dozen meringue nests.
Over the two days we used a lot of egg whites (24).
Thank goodness there happens to be someone in my family who rather likes those little Portuguese custard tarts - which is where the yolks came in handy.
I was so happy that it rained yesterday.
This tea-making lark can be rather tiring.
The worst thing about yesterday was that 17 year old Tony (who's worked at the tearooms for almost two years) asked me if I realised that my jeans were ripped. Not across the thigh, or the knee, or anywhere cool.
Down the edge of the pocket on my backside.
They were my favourite jeans. I loved them. And yet they chose to expose me to ridicule. Or just expose me.
I wore a pinny back to front for the rest of the day.
Monday, 28 August 2017
That's the way to do it.
It's over.
It wasn't horrific and we all left this evening tired but smiling.
Everyone, everyone we served today was lovely - astonishing given that they had to queue to order.
We have clearly learned a lot from previous years.
So, note to self:
Just sandwiches, salads, soup and ploughmans for lunch. Anything else clogs the system. Panini and jacket spuds are definitely ORF.
Order plenty of bread. And if you think you have enough you haven't.
Book plenty of staff. And if you think you have enough you haven't.
There were thirteen of us working today and that allowed someone to keep an eye on refilling drinks fridge, cake fridge, crisp display and ice cream freezer. Tables were cleared, we kept up with washing up. It was, as far as it is possible to be, stress free.
I started the day with a knot in my stomach but it quickly unraveled and I actually started to enjoy myself.
One more thing -
ORDER MORE ICE CREAM.
It wasn't horrific and we all left this evening tired but smiling.
Everyone, everyone we served today was lovely - astonishing given that they had to queue to order.
We have clearly learned a lot from previous years.
So, note to self:
Just sandwiches, salads, soup and ploughmans for lunch. Anything else clogs the system. Panini and jacket spuds are definitely ORF.
Order plenty of bread. And if you think you have enough you haven't.
Book plenty of staff. And if you think you have enough you haven't.
There were thirteen of us working today and that allowed someone to keep an eye on refilling drinks fridge, cake fridge, crisp display and ice cream freezer. Tables were cleared, we kept up with washing up. It was, as far as it is possible to be, stress free.
I started the day with a knot in my stomach but it quickly unraveled and I actually started to enjoy myself.
One more thing -
ORDER MORE ICE CREAM.
Finishing line in sight....
Two hams were not enough.
Yesterday was hot and sunny and among the busiest ever seen by us.
We relied on extra help.
Bev's daughter proved a useful addition on the coffee machine. Kate's fiancé cleared and wiped tables for three hours, my 82 year old Dad turned up for coffee and took over the washing up for a couple of hours. His lady, Pam, refilled the shelves with clean cups, teapots, plates and saucers.
This morning another ham is already being cooked.
Our baker, usually closed for the Bank Holiday, is supplying lunches at Worcestershire Cricket Club so has agreed to bake us more bread.
I'm sending my husband off for supplies of cheese (our cheese maker also happens to be working today - what a relief) and salad stuff.
We'll be ready and waiting.
Yesterday was hot and sunny and among the busiest ever seen by us.
We relied on extra help.
Bev's daughter proved a useful addition on the coffee machine. Kate's fiancé cleared and wiped tables for three hours, my 82 year old Dad turned up for coffee and took over the washing up for a couple of hours. His lady, Pam, refilled the shelves with clean cups, teapots, plates and saucers.
This morning another ham is already being cooked.
Our baker, usually closed for the Bank Holiday, is supplying lunches at Worcestershire Cricket Club so has agreed to bake us more bread.
I'm sending my husband off for supplies of cheese (our cheese maker also happens to be working today - what a relief) and salad stuff.
We'll be ready and waiting.
Saturday, 26 August 2017
Zzzzzz
Ah, Bank Holidays, why do you always get the better of me?
This is the first August BH in ages which has been hot and sunny. Today people were applying sun cream in the garden.
We have almost sold out of ice cream and we only had it delivered on Thursday.
Yesterday we had the wedding of Sue and Gio, which added a busy day to the front of the bank holiday weekend.
It was also a two-ham day. We've never cooked TWO hams in the same day before.
I am weary. My feet hurt. And there are two more big days to go...
This is the first August BH in ages which has been hot and sunny. Today people were applying sun cream in the garden.
We have almost sold out of ice cream and we only had it delivered on Thursday.
Yesterday we had the wedding of Sue and Gio, which added a busy day to the front of the bank holiday weekend.
It was also a two-ham day. We've never cooked TWO hams in the same day before.
I am weary. My feet hurt. And there are two more big days to go...
Wednesday, 23 August 2017
Further to previous post...
It's an Ichneumon wasp (thank you, Janet and Peter).
Wonderful looking and they don't sting.
But they do lay eggs in living hosts and the young kill the hosts when they hatch.
I won't be inviting them home.
Wonderful looking and they don't sting.
But they do lay eggs in living hosts and the young kill the hosts when they hatch.
I won't be inviting them home.
Monday, 21 August 2017
Bugging
Yesterday we had an unusual visitor.
I asked a few people in the garden what they thought it might be?
A late mayfly?
A caddisfly?
A young damselfly?
Google discussions about similar sounding things seem to suggest some sort of wasp.
I liked it up until that point.
When we let it go it flew away, straight up, apparently unencumbered by the long tail.
I guess Nature knows her stuff.
I asked a few people in the garden what they thought it might be?
A late mayfly?
A caddisfly?
A young damselfly?
Google discussions about similar sounding things seem to suggest some sort of wasp.
I liked it up until that point.
When we let it go it flew away, straight up, apparently unencumbered by the long tail.
I guess Nature knows her stuff.
Saturday, 19 August 2017
No pack drill
Two gorgeous ladies, one of them very obviously pregnant, arrived with a little girl in a pink dress who would have been about three.
I took their order and asked when the baby was due?
She told me she had a week to go and that this was her second time - the little girl was her daughter.
"So," I said to the little girl in the pink dress, "you're going to have a baby brother or sister?"
"It's going to be a brother," she replied, earnestly.
"And do you know yet what he's going to be called?" I ventured.
"Yes, I do," she glanced up at her mum, "but it's a secret.".
So I suggested to her that, when he's born, she might bring him back to meet us and her mother said, "wouldn't that be a lovely idea?" to her daughter.
"Yes," she said to her mum, "and then we can say that his name is Joseph."
I took their order and asked when the baby was due?
She told me she had a week to go and that this was her second time - the little girl was her daughter.
"So," I said to the little girl in the pink dress, "you're going to have a baby brother or sister?"
"It's going to be a brother," she replied, earnestly.
"And do you know yet what he's going to be called?" I ventured.
"Yes, I do," she glanced up at her mum, "but it's a secret.".
So I suggested to her that, when he's born, she might bring him back to meet us and her mother said, "wouldn't that be a lovely idea?" to her daughter.
"Yes," she said to her mum, "and then we can say that his name is Joseph."
Tuesday, 15 August 2017
Lost in translation
I have returned refreshed from a wonderful, five-day jaunt to the Spanish east coast with two questions.
What does this mean?
And should we have a similar sign in the tearooms loos?
This was in a ladies room in Morella.
What does this mean?
And should we have a similar sign in the tearooms loos?
This was in a ladies room in Morella.
Sunday, 6 August 2017
and twisted.
How many times a day do we ask people if they take sugar? And how many times a day do we hear that they don't because they're sweet enough?
A
Lot
It's lovely and it's a bit old fashioned but it is so nice to hear a different response.
Today came the best yet.
Meg asked if a gentleman took sugar?
"No thanks," he said, "I'm too bitter for it to make a difference."
A
Lot
It's lovely and it's a bit old fashioned but it is so nice to hear a different response.
Today came the best yet.
Meg asked if a gentleman took sugar?
"No thanks," he said, "I'm too bitter for it to make a difference."
Saturday, 5 August 2017
Galileo
Any Saturday in August will be busy.
Unless the forecast is for thunderstorms.
When I woke this morning the thunder and lightning looked, frankly, unlikely.
I had a few conversations with early visitors about the forecasters and their craft but on this occasion they proved to be right.
When the first of three storms struck we had a influx of very wet and unprepared people - no umbrellas and, in some cases, no coats.
They stayed a while until it dried up and then it was lunchtime and the same thing happened.
By late afternoon most people were chancing their cream teas against the wasps (yes they've arrived) and the final rain arrived just before closing time.
Unless the forecast is for thunderstorms.
When I woke this morning the thunder and lightning looked, frankly, unlikely.
I had a few conversations with early visitors about the forecasters and their craft but on this occasion they proved to be right.
When the first of three storms struck we had a influx of very wet and unprepared people - no umbrellas and, in some cases, no coats.
They stayed a while until it dried up and then it was lunchtime and the same thing happened.
By late afternoon most people were chancing their cream teas against the wasps (yes they've arrived) and the final rain arrived just before closing time.
Friday, 4 August 2017
...and I live in a hole.
An investigation is underway.
There are several theories as to why a hole has appeared in the ground of the conservatory.
It's an eight inch diameter hole, about 15 inches deep (yes, it should be in metric) and it was discovered in the undergrowth on Wednesday.
Bob thought it might be a burst pipe but he stuck his arm down the hole and found nothing.
Bev wondered if someone had pulled up a plant and half-inched it.
Janet asked if it could be an animal.
I sent a text to Adrian (who solves most of my problems) and lured him down this afternoon with mention of detective work to be done.
His arm was in that hole quick as you like. He brought a special light. He looked for clues and drew his conclusions.
He reckons we had a mole and then the visiting cat (it visits ALL the time and often hides and stays the night) went looking for it...
We're going to check his theory by filling in the hole.
And hoping.
There are several theories as to why a hole has appeared in the ground of the conservatory.
It's an eight inch diameter hole, about 15 inches deep (yes, it should be in metric) and it was discovered in the undergrowth on Wednesday.
Bob thought it might be a burst pipe but he stuck his arm down the hole and found nothing.
Bev wondered if someone had pulled up a plant and half-inched it.
Janet asked if it could be an animal.
I sent a text to Adrian (who solves most of my problems) and lured him down this afternoon with mention of detective work to be done.
His arm was in that hole quick as you like. He brought a special light. He looked for clues and drew his conclusions.
He reckons we had a mole and then the visiting cat (it visits ALL the time and often hides and stays the night) went looking for it...
We're going to check his theory by filling in the hole.
And hoping.
Wednesday, 2 August 2017
Four seasons in one day
This is the kind of weather which makes booking staff, ordering supplies and life in general a bit more difficult:
Still, at least it's not raining all the time.
Still, at least it's not raining all the time.
Sunday, 23 July 2017
They do
On Friday we hosted a wedding party.
Sharing platters of local salami and tomatoes, our ham, homemade coleslaw and salads, cheeses, mini quiches, olives, bread. Scones and cakes of course.
It didn't take us long to serve all the guests.
There were four of them.
Bride, groom and 2 witnesses.
The groom told us they were being selfish and keeping it from everyone else for a few days.
The bride had requested a table in the garden and for most of the time they had their wish.
Then the drizzle started and they moved into the conservatory to finish their tea.
It wasn't quite as stressful as other weddings we've held.
Sharing platters of local salami and tomatoes, our ham, homemade coleslaw and salads, cheeses, mini quiches, olives, bread. Scones and cakes of course.
It didn't take us long to serve all the guests.
There were four of them.
Bride, groom and 2 witnesses.
The groom told us they were being selfish and keeping it from everyone else for a few days.
The bride had requested a table in the garden and for most of the time they had their wish.
Then the drizzle started and they moved into the conservatory to finish their tea.
Tuesday, 18 July 2017
Top table
We've hosted two small but lovely garden parties in the past two days.
Yesterday we pulled together a few tables to form one long one under trees (it was way too hot in the sun), covered them in tablecloths and set them for high tea for seventeen people. They were celebrating the marvellous couple who are Rex and Glenda. Rex was 88 at the weekend, Glenda turned 86 yesterday.
They drank champagne and tea and ate sandwiches and cakes and scones with cream.
I was asked as I delivered more tea if I knew of a poem about "getting old and wearing purple"?
I went to look it up.
It's called "Warning" by Jenny Joseph.
I read it aloud to the assembled group (any excuse to join the party). It's fabulous.
Then today the same table (different cloths) was used for a middle-aged group of fifteen who are all taught Spanish by the same teacher. They lunched on ham and quiche, elderflower presses, cakes and strawberries and coffee and many went home with a punnet of cherries.
It will be used again tomorrow if the weather stays fine.
Nine people for a late lunch at 4pm.
Yesterday we pulled together a few tables to form one long one under trees (it was way too hot in the sun), covered them in tablecloths and set them for high tea for seventeen people. They were celebrating the marvellous couple who are Rex and Glenda. Rex was 88 at the weekend, Glenda turned 86 yesterday.
They drank champagne and tea and ate sandwiches and cakes and scones with cream.
I was asked as I delivered more tea if I knew of a poem about "getting old and wearing purple"?
I went to look it up.
It's called "Warning" by Jenny Joseph.
I read it aloud to the assembled group (any excuse to join the party). It's fabulous.
Then today the same table (different cloths) was used for a middle-aged group of fifteen who are all taught Spanish by the same teacher. They lunched on ham and quiche, elderflower presses, cakes and strawberries and coffee and many went home with a punnet of cherries.
It will be used again tomorrow if the weather stays fine.
Nine people for a late lunch at 4pm.
Monday, 17 July 2017
Ear wigging
Overheard at the weekend while clearing a table:
"It's not a holiday unless you go on a steam train and see a donkey."
"It's not a holiday unless you go on a steam train and see a donkey."
Thought provoking.
Hot and busy.
Then rainy and quietish but with an occasional unexpected coach to keep us on our toes.
That pretty much sums up the last few weeks.
My shoulders are like blocks of stone.
At the end of this week the majority of the schools will have broken up and, providing we have good weather, every day will be busy.
Last week I was asked if I'd be interested in a new challenge.
A local attraction needs someone to take over a cafe outlet temporarily and I was asked to consider running it for the summer alongside the tearooms. I'd need a couple of my staff to be there for the month of August and September. All very exciting. There's also a chance to bid to run their new cafe when it opens.
I have slept on it (or rather I haven't - it's rather kept me awake).
I have decided that I only have eyes (and time) for one tearoom.
I am happy with my single child which, eight years on, still needs a great deal of attention on a daily basis.
Attention I am more than happy to give.
Then rainy and quietish but with an occasional unexpected coach to keep us on our toes.
That pretty much sums up the last few weeks.
My shoulders are like blocks of stone.
At the end of this week the majority of the schools will have broken up and, providing we have good weather, every day will be busy.
Last week I was asked if I'd be interested in a new challenge.
A local attraction needs someone to take over a cafe outlet temporarily and I was asked to consider running it for the summer alongside the tearooms. I'd need a couple of my staff to be there for the month of August and September. All very exciting. There's also a chance to bid to run their new cafe when it opens.
I have slept on it (or rather I haven't - it's rather kept me awake).
I have decided that I only have eyes (and time) for one tearoom.
I am happy with my single child which, eight years on, still needs a great deal of attention on a daily basis.
Attention I am more than happy to give.
Tuesday, 4 July 2017
This is the time of year when we sell local produce on the counter. For the past few weeks we've had bundles of asparagus. Now that season is over we've moved onto punnets of dark red cherries and gooseberries. We sell lots of both.
The sight of the gooseberries in particular often raises a smile and a comment that they're not seen much anymore...
I love days like this. A random Tuesday outside of the main school holidays can yield interesting visitors.
We had a family from Norway who apparently come to stay locally every year.
Then came the gorgeous Lithuanian couple who couldn't resist a punnet of gooseberries. I felt I should warn them that they're not sweet (after an Italian couple last week thought they were grapes). They told me they LOVE gooseberries and haven't seen them at all since coming to the UK: "Every grandmother in Lithuania has a gooseberry bush in the garden" they told me before eating them raw.
Today I made my first Elderflower Cake. It won't be the last.
The sight of the gooseberries in particular often raises a smile and a comment that they're not seen much anymore...
I love days like this. A random Tuesday outside of the main school holidays can yield interesting visitors.
We had a family from Norway who apparently come to stay locally every year.
Then came the gorgeous Lithuanian couple who couldn't resist a punnet of gooseberries. I felt I should warn them that they're not sweet (after an Italian couple last week thought they were grapes). They told me they LOVE gooseberries and haven't seen them at all since coming to the UK: "Every grandmother in Lithuania has a gooseberry bush in the garden" they told me before eating them raw.
Today's book entries with odd splodge
Today I made my first Elderflower Cake. It won't be the last.
Monday, 26 June 2017
Cornered
On Saturday I attended The Mockingbird Ball, the launch of The Anna Wilkinson Mockingbird Trust a new charity with which I'm very proud to be involved. The Ball was the culmination of almost a year's planning and I wanted to enjoy every last minute of it.
And so it was that I finally got to bed at 3am.
Yesterday was therefore a little, erm, tricky. Lots of the tearooms staff had gone to the ball; those of us who had to work the following morning were propped up by those who hadn't.
I felt fine. Just a little tired. I realised just how tired when I had a conversation in the garden in late afternoon.
A couple was asking about the walled garden, the grounds etc. I am asked these questions a good deal so I say the same things a lot. I was telling them about the walled garden which goes round the former gardeners' cottages.
I went on: "if you walk over to where that bench is you'll see a perfect rectangle which was a tennis court."
They looked surprised. They looked confused.
"Really?" they asked, shaking heads, "how did that work?"
Which made me play back the last words I said in my own head.
I had substituted "rectangle" with "triangle".
We spent the next ten minutes devising rules for a new 3-player game which we've decided to call Trennis.
And so it was that I finally got to bed at 3am.
Yesterday was therefore a little, erm, tricky. Lots of the tearooms staff had gone to the ball; those of us who had to work the following morning were propped up by those who hadn't.
I felt fine. Just a little tired. I realised just how tired when I had a conversation in the garden in late afternoon.
A couple was asking about the walled garden, the grounds etc. I am asked these questions a good deal so I say the same things a lot. I was telling them about the walled garden which goes round the former gardeners' cottages.
I went on: "if you walk over to where that bench is you'll see a perfect rectangle which was a tennis court."
They looked surprised. They looked confused.
"Really?" they asked, shaking heads, "how did that work?"
Which made me play back the last words I said in my own head.
I had substituted "rectangle" with "triangle".
We spent the next ten minutes devising rules for a new 3-player game which we've decided to call Trennis.
Thursday, 22 June 2017
Hotter than July?
Since Saturday we have been in the grip of a heatwave.
I have always thought heat and sunshine were good for tearooms business but from Saturday to Monday we weren't as busy as we'd expected. We were far from quiet, but customers seemed to be arriving at a slower pace. Good for us as we needed time to drink and sit down.
I now consider that it can be TOO hot.
The conservatory is like a sauna (though that didn't put off one couple on Saturday who thought it was "a bit breezy outside").
All the tables are under the trees and have stayed there all week.
We have temporarily removed jacket potatoes from the menu. Having the oven on all morning to cook them was, well, hellish.
Today has dawned a little cooler. Much more manageable.
But the fans will still be the first things switched on this morning...
I have always thought heat and sunshine were good for tearooms business but from Saturday to Monday we weren't as busy as we'd expected. We were far from quiet, but customers seemed to be arriving at a slower pace. Good for us as we needed time to drink and sit down.
I now consider that it can be TOO hot.
The conservatory is like a sauna (though that didn't put off one couple on Saturday who thought it was "a bit breezy outside").
All the tables are under the trees and have stayed there all week.
We have temporarily removed jacket potatoes from the menu. Having the oven on all morning to cook them was, well, hellish.
Today has dawned a little cooler. Much more manageable.
But the fans will still be the first things switched on this morning...
Saturday, 17 June 2017
It's the small things.
We are in a proper heatwave.
It's 28 degrees. The tables are being dragged under the trees where the temperature is bearable.
There's a gardening event at the Court and in early afternoon the head gardener, Jasmine, rushed into the tearoom asking if we had a spare black apron she could borrow.
One of the English Heritage staff had split his trousers and needed a pinny to cover up. That's a first.
A lovely couple came in the late afternoon. There were no tables free so they pulled up a third chair to act as a table for their tray of goodies. When I took their order out I brought them one of our small bench tables to use instead.
"You are as kind as you are beautiful," he commented.
I rolled my eyes.
She told me he hadn't changed his patter for forty years.
"Well it won you over," he told her, "so it clearly works."
Then there was the party of eleven who came for a birthday high tea. The birthday girl was sixty and actually she wanted coffee.
I took her an americano, as requested.
She looked thrilled when she saw it and practically clapped her hands: "it's in A MUG" she said to all, "I can't bear it in a cup".
Happy Birthday.
It's 28 degrees. The tables are being dragged under the trees where the temperature is bearable.
There's a gardening event at the Court and in early afternoon the head gardener, Jasmine, rushed into the tearoom asking if we had a spare black apron she could borrow.
One of the English Heritage staff had split his trousers and needed a pinny to cover up. That's a first.
A lovely couple came in the late afternoon. There were no tables free so they pulled up a third chair to act as a table for their tray of goodies. When I took their order out I brought them one of our small bench tables to use instead.
"You are as kind as you are beautiful," he commented.
I rolled my eyes.
She told me he hadn't changed his patter for forty years.
"Well it won you over," he told her, "so it clearly works."
Then there was the party of eleven who came for a birthday high tea. The birthday girl was sixty and actually she wanted coffee.
I took her an americano, as requested.
She looked thrilled when she saw it and practically clapped her hands: "it's in A MUG" she said to all, "I can't bear it in a cup".
Happy Birthday.
Tuesday, 13 June 2017
One man and his dog.
"It's just for me and the dog," he laughed.
I thought he was joking.
He wasn't.
A chocolate Labrador and one man took on two pieces of carrot cake, a praline cluster and slice of Victoria sponge and won. Then walked the mile home together.
Thursday, 8 June 2017
Great Witley speaks.
Cake election results
We've just counted the cake election votes and I am, yet again, surprised. I realise that this may not be of great interest to anyone else...
2017
Lemon Drizzle - 32%
Carrot - 20%
Coffee/walnut - 16%
Chocolate - 14%
Fruit and Victoria Sponge - 9% each
Lemon drizzle has increased its majority by 5 percentage points from two years ago. Almost one in three people voted Lemon Drizzle.
Carrot has risen from fifth place to second, with 20% of all votes cast.
Chocolate and coffee & walnut both lost a little in percentage terms since the last election but the big loser is Victoria Sponge which lost 5% of its votes and brought up the rear with last time's loser fruit cake.
Is it time for Fruit cake to bow out gracefully?
2015
Lemon Drizzle 27%
Chocolate Cake 18%
Coffee & Walnut 17%
Victoria Sponge 14%
Carrot Cake 13%
Fruit Cake 11%
Monday, 5 June 2017
Making your mind up
It's election time. Again.
Voting has begun today in a rerun of our cake-lection two years ago. Short (but sweet) manifestos will all appear here.
Wednesday, 31 May 2017
Rural Idyll
I have had a wonderful day.
The sun shone but it wasn't too hot.
We were very busy but it was staggered over the whole day.
A former colleague from the Beeb turned up unexpectedly with his children. They were en route from Cambridge to hear his wife speak at the Hay Festival.
I ate my own lunch in the garden.
We didn't run out of bread. Or ham. Or jacket potatoes.
Almost the perfect day.
Marred only by the discovery late this afternoon that the septic tank needs emptying.
The sun shone but it wasn't too hot.
We were very busy but it was staggered over the whole day.
A former colleague from the Beeb turned up unexpectedly with his children. They were en route from Cambridge to hear his wife speak at the Hay Festival.
I ate my own lunch in the garden.
We didn't run out of bread. Or ham. Or jacket potatoes.
Almost the perfect day.
Marred only by the discovery late this afternoon that the septic tank needs emptying.
Tuesday, 30 May 2017
Too much information?
Today my son, who is working at the tearooms, took an order at the counter.
"Where will you be sitting today?" he asked and was a little surprised by the response.
"In the conservatory," she replied, "but first I shall be sitting in the lavatory."
"Where will you be sitting today?" he asked and was a little surprised by the response.
"In the conservatory," she replied, "but first I shall be sitting in the lavatory."
Where else in the world?
Yesterday was Bank Holiday Monday so naturally we were busy.
The weather was decidedly mixed which meant that people who ordered and said they would sit outside would be caught out by a rain storm and would then rush inside where tables were at a premium.
One order slip for three teas and three cheddar Ploughmans suggested the hungry three would be sitting outside. In the downpour.
We took the trays to the door and called the number, expecting to hear a shout from the conservatory. Not this time.
Under the trees and under umbrellas were three stoic ladies who insisted on eating there.
The bread which accompanied their meal was a little soggy but they didn't seem to mind.
They smiled throughout.
Saturday, 27 May 2017
Shower in a shower
Today's question is where should we host the baby shower? Inside or out?
It will be hot, so inside will be even hotter. But there's a strong chance of being caught by rain.
The forecast doesn't help very much:
It will be hot, so inside will be even hotter. But there's a strong chance of being caught by rain.
The forecast doesn't help very much:
Friday, 26 May 2017
If you can't stand the heat.
Today will be one of those days when adding an apron on top of clothing feels like a mistake. Another layer? Really?
Thursday, 25 May 2017
Jackets required
This is a proper heatwave. The fans are all out of the cupboards but they don't make much difference when the oven is on cooking our jacket potatoes.
We thought we wouldn't sell many baked spuds yesterday but we were mistaken.
I took the last two out to a couple in the garden and told them we'd been wrong footed by those who wanted something hot for lunch. The lady smiled and said there was no way she was going to be cooking dinner in the heat so she wanted more than a sandwich for lunch.
We are sweltering so that our clever customers don't have to.
Why has that never occurred to me before?
The ice lollies have been delivered and more ice cream is on order.
We thought we wouldn't sell many baked spuds yesterday but we were mistaken.
I took the last two out to a couple in the garden and told them we'd been wrong footed by those who wanted something hot for lunch. The lady smiled and said there was no way she was going to be cooking dinner in the heat so she wanted more than a sandwich for lunch.
We are sweltering so that our clever customers don't have to.
Why has that never occurred to me before?
The ice lollies have been delivered and more ice cream is on order.
Monday, 22 May 2017
Will I ever get this right?
Most of last week was filled with rain. Now we are in Summer.
It's sunny and warm and almost everyone sitting outside.
Yet today was quietish for us. So much so that we had our own lunch at a reasonable time.
The coming weekend is another Bank Holiday - the fourth in the season.
The forecast is looking pretty good and there's a Victorian event at the Court so I am stockpiling food, ordering drinks and begging staff to work.
And growing a knot in my stomach.
It's sunny and warm and almost everyone sitting outside.
Yet today was quietish for us. So much so that we had our own lunch at a reasonable time.
The coming weekend is another Bank Holiday - the fourth in the season.
The forecast is looking pretty good and there's a Victorian event at the Court so I am stockpiling food, ordering drinks and begging staff to work.
And growing a knot in my stomach.
Wednesday, 17 May 2017
Wet Week
The rain continues. The forecast today suggests it will be unrelenting.
Challenges to pass the time continue...
Can Bev get a whole scone in her mouth? Answer: no.
Can Mary balance a cherry tomato on her nose? Not really. But boy can she dab.
I shall be taking my book to work today.
Challenges to pass the time continue...
Can Bev get a whole scone in her mouth? Answer: no.
Can Mary balance a cherry tomato on her nose? Not really. But boy can she dab.
I shall be taking my book to work today.
Monday, 15 May 2017
Passing the time...
Today is cold and wet.
I did not expecting a flood of customers so came home to catch up on other jobs. A little ironing, a little blog-writing, a little more ironing...
When we have a quiet day certain members of staff get a little bored.
They start challenging each other.
Mary (71) has been taught to "dab".
Bev, who is particularly small, has been climbing into small spaces. This is the box in which the coffee beans were delivered:
I dread to think what they've been getting up to today...
I did not expecting a flood of customers so came home to catch up on other jobs. A little ironing, a little blog-writing, a little more ironing...
When we have a quiet day certain members of staff get a little bored.
They start challenging each other.
Mary (71) has been taught to "dab".
Bev, who is particularly small, has been climbing into small spaces. This is the box in which the coffee beans were delivered:
I dread to think what they've been getting up to today...
Monday, 8 May 2017
Thank you
One day last week a gentleman came in on his own, ordered a pot of tea (£2), handed over £5 and told Annie to put the change in the tips jar. She was stunned, tried to give him the change, but he insisted.
The next day he came in again and did the same thing.
While he was drinking his tea in the conservatory he ordered a sandwich (£5) and paid the correct money.
I chatted with him when I took out his lunch. He had a large camera bag. He was in the process of getting to grips with all the camera could do, he said. His grandson was a much better photographer than he, so he was trying to improve. He had been taking pictures of the fountain from all different angles over the past two days.
Later when I was serving someone at the counter he came into the main tearoom, dropped an envelope onto the tips jar and waved goodbye.
I am no photographer, but here it is:
Inside were five one pound coins.
Our mystery man has certainly left his mark.
The next day he came in again and did the same thing.
While he was drinking his tea in the conservatory he ordered a sandwich (£5) and paid the correct money.
I chatted with him when I took out his lunch. He had a large camera bag. He was in the process of getting to grips with all the camera could do, he said. His grandson was a much better photographer than he, so he was trying to improve. He had been taking pictures of the fountain from all different angles over the past two days.
Later when I was serving someone at the counter he came into the main tearoom, dropped an envelope onto the tips jar and waved goodbye.
I am no photographer, but here it is:
Inside were five one pound coins.
Our mystery man has certainly left his mark.
Tuesday, 2 May 2017
Indomitable
What a woman.
She wore a floor length, purple, corduroy coat. She leant lightly on a stick but was tall and upright with a twinkle in her eye.
She made a joke about her husband when I greeted her at the door and I liked her instantly.
Later, as she waited for her lunch, I was standing at a nearby table, reserving it for a lady in a wheelchair on her way in. I was looking towards the door.
"Are you looking at me?" said long purple coated lady. I replied that actually I was waiting for a customer to come to take the table.
"Good," she said, "I don't much like being looked at. And I don't like it when those people at church ask me how I am. Do you know what I say?"
I didn't.
"I tell them to mind their own business."
Yes. Quite a force of nature.
She wore a floor length, purple, corduroy coat. She leant lightly on a stick but was tall and upright with a twinkle in her eye.
She made a joke about her husband when I greeted her at the door and I liked her instantly.
Later, as she waited for her lunch, I was standing at a nearby table, reserving it for a lady in a wheelchair on her way in. I was looking towards the door.
"Are you looking at me?" said long purple coated lady. I replied that actually I was waiting for a customer to come to take the table.
"Good," she said, "I don't much like being looked at. And I don't like it when those people at church ask me how I am. Do you know what I say?"
I didn't.
"I tell them to mind their own business."
Yes. Quite a force of nature.
Powerless
It wasn't a bank holiday with a bang. It was a bank holiday with a power cut.
In the middle of Sunday's lunchtime service.
But it was a strange sort of cut.
The till remained on.
The fridge light was on, though dim.
The cream whisks went round but turned in slow motion.
The coffee machine wouldn't work at all.
It was a long half hour rendered less painful when we found out that it was a problem not of our making and that Western Power was on the case.
Two bank hols down, and two to go. The next one is not far away...
In the middle of Sunday's lunchtime service.
But it was a strange sort of cut.
The till remained on.
The fridge light was on, though dim.
The cream whisks went round but turned in slow motion.
The coffee machine wouldn't work at all.
It was a long half hour rendered less painful when we found out that it was a problem not of our making and that Western Power was on the case.
Two bank hols down, and two to go. The next one is not far away...
Wednesday, 26 April 2017
Groundhog Day
ANOTHER UNEXPECTED COACH.
What is going on?
This group of 35 were from Leicester.
One man said he liked my wicker sofa and was looking for one just like it.
He said he was sure he could smuggle it onto the coach.
Another group of ladies came for coffee, saw the church then came back for lunch and returned for tea just before the coach left.
Three visits in four hours. Not bad.
What is going on?
This group of 35 were from Leicester.
One man said he liked my wicker sofa and was looking for one just like it.
He said he was sure he could smuggle it onto the coach.
Another group of ladies came for coffee, saw the church then came back for lunch and returned for tea just before the coach left.
Three visits in four hours. Not bad.
Tuesday, 25 April 2017
Shhh
We began what we thought would be a normal Tuesday.
How wrong could we be?
By 11.15 we had a queue of people wanting coffees and cakes.
Then lunches.
Mainly panini and jacket potatoes - the items which take the longest to prepare. Natch.
It was that bane of our lives - the unexpected coach party. I could have cried.
I asked one couple where they'd traveled from?
"We're all from Cheltenham," she answered, "all former employees of GCHQ".
Perhaps that's why they couldn't let us know they were coming....?
How wrong could we be?
By 11.15 we had a queue of people wanting coffees and cakes.
Then lunches.
Mainly panini and jacket potatoes - the items which take the longest to prepare. Natch.
It was that bane of our lives - the unexpected coach party. I could have cried.
I asked one couple where they'd traveled from?
"We're all from Cheltenham," she answered, "all former employees of GCHQ".
Perhaps that's why they couldn't let us know they were coming....?
Saturday, 22 April 2017
Secret messages
We picked this up from a table in the conservatory.
It tells a great story.
People watching, uncertainty, surreptitious communication. Is she concerned she's doing it the wrong way? (I'm assuming it's written by a woman?) Or pointing out that someone else is?
More to the point I have handwriting envy.
It tells a great story.
People watching, uncertainty, surreptitious communication. Is she concerned she's doing it the wrong way? (I'm assuming it's written by a woman?) Or pointing out that someone else is?
More to the point I have handwriting envy.
Friday, 21 April 2017
Puzzled
Two pieces of lost property so far this season.
I fear someone will be missing these little monkeys but we've had them for a few days now.
Tuesday, 18 April 2017
Small world
One more story before I move on from the celebrity excitement.
I dropped in on Chris and Ashley to pay them for their honey. They invited me in to see their new extended living room, as yet unfurnished. I told them about Robert Plant's visit, how he had taken away a jar of their honey and what he had written in the visitors' book.
I thought they would be chuffed.
They were.
But they also rolled their eyes and laughed.
They had wanted a carpet fitted in the new living room last Friday. The carpet fitters couldn't do it. Why? Because they were fitting Mr Plant's new carpets that day...
I dropped in on Chris and Ashley to pay them for their honey. They invited me in to see their new extended living room, as yet unfurnished. I told them about Robert Plant's visit, how he had taken away a jar of their honey and what he had written in the visitors' book.
I thought they would be chuffed.
They were.
But they also rolled their eyes and laughed.
They had wanted a carpet fitted in the new living room last Friday. The carpet fitters couldn't do it. Why? Because they were fitting Mr Plant's new carpets that day...
Monday, 17 April 2017
Tea rooms log (big).
An extract from the visitors' book on Saturday. Robert Plant's "Excellent Honey! thanks" followed by the bride and groom signing as Mr and Mrs for the first time.
Sunday, 16 April 2017
Cracked it
Eleven members of staff is the key to the Easter Bank Holiday.
It's only taken me seven years to figure that out.
Tomorrow will be the test...
It's only taken me seven years to figure that out.
Tomorrow will be the test...
Whipped
Talk about dedication to duty.
Yesterday Charlotte (18) arrived for work saying she had had very vivid dreams about running out of cream (which must be whipped) and napkins (which must be folded).
She made sure we didn't run out of either.
Sometimes we run out at the worst times, whilst still in the throes of multiple cream teas. Stopping to whip and fold holds everything up.
So Charlotte folded napkins and hid them away on shelves so whenever we were low a new supply would appear. Litres and litres of double cream was whipped for scones.
Today we'll see whether she had a better night's sleep.
Yesterday Charlotte (18) arrived for work saying she had had very vivid dreams about running out of cream (which must be whipped) and napkins (which must be folded).
She made sure we didn't run out of either.
Sometimes we run out at the worst times, whilst still in the throes of multiple cream teas. Stopping to whip and fold holds everything up.
So Charlotte folded napkins and hid them away on shelves so whenever we were low a new supply would appear. Litres and litres of double cream was whipped for scones.
Today we'll see whether she had a better night's sleep.
Whole lotta tea
I am about to crawl to bed.
What a great day.
Wyndham's 90th culminated in him playing a borrowed keyboard with his 45 assembled friends and family singing along to "My Old Man (said follow the van)" and "It's a Long Way to Tipperary" having downed their tea, sandwiches and scones in the conservatory.
While they were eating and singing the main tearoom and the garden filled up with people.
George was taking orders at the till when he came face to face with Robert Plant.
The Robert Plant.
Who ordered a tea with honey and some cold drinks.
It took a while for George to stop shaking.
Two hours later the ninety-plus wedding guests arrived for their cream teas. By this time the afternoon was warm and bright which was SO lucky. Had the weather been otherwise who knows where they'd all have gone.
And so to tomorrow. Or rather, later today.
Easter Day.
What a great day.
Wyndham's 90th culminated in him playing a borrowed keyboard with his 45 assembled friends and family singing along to "My Old Man (said follow the van)" and "It's a Long Way to Tipperary" having downed their tea, sandwiches and scones in the conservatory.
While they were eating and singing the main tearoom and the garden filled up with people.
George was taking orders at the till when he came face to face with Robert Plant.
The Robert Plant.
Who ordered a tea with honey and some cold drinks.
It took a while for George to stop shaking.
Two hours later the ninety-plus wedding guests arrived for their cream teas. By this time the afternoon was warm and bright which was SO lucky. Had the weather been otherwise who knows where they'd all have gone.
And so to tomorrow. Or rather, later today.
Easter Day.
Saturday, 15 April 2017
Easter Saturday
A big day for us.
And for Wyn who'll be celebrating his 90th birthday (46 sandwiches & scones).
And for Rachel and Matt who are marrying in the church then bringing 90 people down to us for a cream tea.
We're going in early to bake scones. Where shall we put them all?
And for Wyn who'll be celebrating his 90th birthday (46 sandwiches & scones).
And for Rachel and Matt who are marrying in the church then bringing 90 people down to us for a cream tea.
We're going in early to bake scones. Where shall we put them all?
Friday, 14 April 2017
A very long good Friday
Easter can be very hard work.
I learn every year (and then forget) just how many people go out for the first Bank Holiday of the season. I try every year to fill up the staff rota.
Today was a busy day but it threw a curveball by being very quiet until midday. We thought everyone was traveling? Perhaps shopping? Gardening?
No.
They were waiting around the corner until midday to descend on us.
This is typical as Mary was leaving at midday to go to watch her choirboy grandson in the cathedral and two other staff members weren't arriving until 1230.
It proved to be the longest half hour of my day.
Please let my future self remember this and that a tearoom CANNOT have enough chocolate cake when children are on school holidays.
I learn every year (and then forget) just how many people go out for the first Bank Holiday of the season. I try every year to fill up the staff rota.
Today was a busy day but it threw a curveball by being very quiet until midday. We thought everyone was traveling? Perhaps shopping? Gardening?
No.
They were waiting around the corner until midday to descend on us.
This is typical as Mary was leaving at midday to go to watch her choirboy grandson in the cathedral and two other staff members weren't arriving until 1230.
It proved to be the longest half hour of my day.
Please let my future self remember this and that a tearoom CANNOT have enough chocolate cake when children are on school holidays.
Wednesday, 12 April 2017
Safely delivered.
Meet our new baby, delivered and fitted just in time for the Easter Bank Holiday. We think it looks quite happy with its new home...
Early risers
This morning I was guest speaker at Cleobury Mortimer breakfast club.
I had to be in a pub at 0730, a major feat for me.
The thirty or so members had to listen to me talk about myself, radio and the tearooms for half an hour or so. An even more major feat.
We all survived.
I had to be in a pub at 0730, a major feat for me.
The thirty or so members had to listen to me talk about myself, radio and the tearooms for half an hour or so. An even more major feat.
We all survived.
Wednesday, 5 April 2017
Mint
Ta-dah. I finally have a new £1 coin and have to admit to being a little disappointed. Yes it's super shiny, the design is fine, the two-colour thing is great, the size and weight are as expected but I really thought its edges would be more pronounced.
A couple paid for their tea with it. It had been their first and now it's mine.
I showed it to anyone who displayed any kind of interest including a woman from London who told me there are NONE in the capital.
I had assumed they were ALL down there and we were just waiting in the countryside for them to filter out.
Yes, today I am a little obsessed.
By tomorrow I'll be fine.
A couple paid for their tea with it. It had been their first and now it's mine.
I showed it to anyone who displayed any kind of interest including a woman from London who told me there are NONE in the capital.
I had assumed they were ALL down there and we were just waiting in the countryside for them to filter out.
Yes, today I am a little obsessed.
By tomorrow I'll be fine.
Monday, 3 April 2017
in for a penny
It's official.
The dishwasher is kaput which inevitably will prove an expensive problem.
We can possibly cope with just one for a few days but will certainly need a second in place for the looming Easter Bank Holiday weekend.
Just typing those last four words makes my palms sweat.
Still no sign of a new pound coin.
Where are they all?
The dishwasher is kaput which inevitably will prove an expensive problem.
We can possibly cope with just one for a few days but will certainly need a second in place for the looming Easter Bank Holiday weekend.
Just typing those last four words makes my palms sweat.
Still no sign of a new pound coin.
Where are they all?
Sunday, 2 April 2017
Season Eight
Opening weekend = very, very hard.
All fine on Saturday until the second dishwasher was turned on and tripped the electricity. Pretty busy but it quietened after lunch which allowed me to say hello to a few people and to go and see the firing of the newly-cleaned fountain. It looks pristine. The scaffolding went up in late August so they've been working on it for months. The first day back was sunny and lovely, rainbows could be seen through the jets of water. I felt privileged to see it.
Then to today.
We were swamped. Not enough staff it turns out. The announcement of the fountain restarting had been in the national media but no one told us.
Sunshine and warmth meant people sat outside and we were running to catch up from late morning.
We ran out of change, scones, white bread (white bread? Usually everyone wants granary. What has happened?).
Amazingly we didn't run out of milk.
And then the loos became blocked. All five of them.
The icing on the cake.
All fine on Saturday until the second dishwasher was turned on and tripped the electricity. Pretty busy but it quietened after lunch which allowed me to say hello to a few people and to go and see the firing of the newly-cleaned fountain. It looks pristine. The scaffolding went up in late August so they've been working on it for months. The first day back was sunny and lovely, rainbows could be seen through the jets of water. I felt privileged to see it.
Then to today.
We were swamped. Not enough staff it turns out. The announcement of the fountain restarting had been in the national media but no one told us.
Sunshine and warmth meant people sat outside and we were running to catch up from late morning.
We ran out of change, scones, white bread (white bread? Usually everyone wants granary. What has happened?).
Amazingly we didn't run out of milk.
And then the loos became blocked. All five of them.
The icing on the cake.
Monday, 20 March 2017
Innov8
I've been sent a letter from the Office for National Statistics asking me to complete the UK Innovation Survey on behalf of my business, covering 2014-16.
It's a pretty official letter which says I'm "required to complete" the survey online by 7th April. It does say it's voluntary but adds that my response would be "of great value to government."
I'm no rebel so I've just spent 25 minutes answering questions about innovations IN A TEAROOM.
I feel like a charlatan.
We expanded our range of gluten and dairy free goods but is that innovation?
We added gifts and cards to our shelves and sold them. Is that what they want to know?
We started making milkshakes (and stopped again). Does that count?
Well, it's innovation for us so I filled out the survey with that sort of thing in my mind.
I skipped quickly through the bit that asked if we'd used patents or exclusivity agreements when we introduced our "innovations" and the part which asked how much we export...
Obviously the survey would yield better results from a different business. ANY other business, really. Still, I did as I was told.
And I hope my answers prove of great value to governments everywhere.
It's a pretty official letter which says I'm "required to complete" the survey online by 7th April. It does say it's voluntary but adds that my response would be "of great value to government."
I'm no rebel so I've just spent 25 minutes answering questions about innovations IN A TEAROOM.
I feel like a charlatan.
We expanded our range of gluten and dairy free goods but is that innovation?
We added gifts and cards to our shelves and sold them. Is that what they want to know?
We started making milkshakes (and stopped again). Does that count?
Well, it's innovation for us so I filled out the survey with that sort of thing in my mind.
I skipped quickly through the bit that asked if we'd used patents or exclusivity agreements when we introduced our "innovations" and the part which asked how much we export...
Obviously the survey would yield better results from a different business. ANY other business, really. Still, I did as I was told.
And I hope my answers prove of great value to governments everywhere.
Saturday, 18 March 2017
Down those country lanes
Two weeks until the start of the season.
I have palpitations writing those words but I'm actually a lot calmer than usual.
I know I have time to do the Spring Clean, the Portable Appliance Testing is being carried out this weekend, the diary is filling up with bookings and we have a couple of weeks of the season before Easter hits.
My gap-year son is going to repaint the ageing finger-post for me. This will, with luck, send people the right way up to the church and prevent confusion.
In. My. Dreams.
Which reminds me - last night I dreamt Ed Sheeran gave me a lift home. There were two other people in the car but I didn't know them.
I know, fascinating.
I have palpitations writing those words but I'm actually a lot calmer than usual.
I know I have time to do the Spring Clean, the Portable Appliance Testing is being carried out this weekend, the diary is filling up with bookings and we have a couple of weeks of the season before Easter hits.
My gap-year son is going to repaint the ageing finger-post for me. This will, with luck, send people the right way up to the church and prevent confusion.
In. My. Dreams.
Which reminds me - last night I dreamt Ed Sheeran gave me a lift home. There were two other people in the car but I didn't know them.
I know, fascinating.
Tuesday, 7 February 2017
Little things
Less than 8 weeks until we reopen. I am thoroughly enjoying my time off but adding every day to the to-do list. I have to buy a new large fridge and sort out the hand-driers in the loos (which are rubbish). I'm putting together a small Children's Menu and taking bookings for group visits and baby showers.
I used to love going to the supermarket; now it's a bit of a chore but my brief visit today was made better by a quick-witted lady at the check-out.
It was Sainsburys. About 3.30. The local schools had just ended their day.
As I paid for my shopping the lady asked me if I wanted any "Active Kids" vouchers?
"No thanks," I said, then added, "Give them to the.." I was about to say she should give them to the next person who was collecting them but she finished my sentence for me...
"active kids?" she said, gesturing to the primary school pupils who were running up and down the aisles.
She rolled her eyes.
I laughed.
I used to love going to the supermarket; now it's a bit of a chore but my brief visit today was made better by a quick-witted lady at the check-out.
It was Sainsburys. About 3.30. The local schools had just ended their day.
As I paid for my shopping the lady asked me if I wanted any "Active Kids" vouchers?
"No thanks," I said, then added, "Give them to the.." I was about to say she should give them to the next person who was collecting them but she finished my sentence for me...
"active kids?" she said, gesturing to the primary school pupils who were running up and down the aisles.
She rolled her eyes.
I laughed.
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